Hi, my name is Neil Burgess and I am the proprietor of Key To Heel My Sole, an independent key cutting and shoe repairs business based on the ground level in The Strand Shopping Centre in Coolangatta on the Gold Coast. It’s a beautiful location for our business, with the centre directly across the road from picturesque Coolangatta Beach.
With more than 16 years’ experience in the key cutting industry it has always been my aim to provide a more personalised service than what you may get from the franchises or a locksmith. On top of that, being an independent operator there are no franchise fees to pay. Rather than just pocketing the extra profit I would rather pass the savings onto you, the customer, establishing customer loyalty and repeat business, which is really at the core of my business model. A fair price for a quality key cutting service is what I believe in.
When you step into Key to Heel My Sole, you deal directly with Craig, the manager of the business, which guarantees you will receive the very best prompt and personalised service and advice for all your key cutting requirements, shoe repairs and watch repairs. I’ve never been a fan of the franchise model and I am not an accredited locksmith (you don’t need to be a locksmith to do quality key cutting), that’s why I decided to create an independent key cutting/shoe repairs business. What I am a fan of is satisfied customers, and I assure you that you will never feel like anything other than a valued customer when dealing with my store. I am cheaper than any locksmith and my competitors and I aim to keep it that way. Savings and quality service for you means good business for me. My fees are fixed, which also helps to ensure I undercut the competition.
Over the years we have helped thousands of satisfied customers with our range of services, and these include the following:
We also offer more general repairs, such as: stitching and gluing of handbags, leatherwear maintenance and adjustments to new shoes to ensure a comfortable fit.
Shoe repairs are guaranteed for 6 months. On watch battery replacement, we offer a guarantee that the battery will last at least 2 years. All keys cut are guaranteed to work. On top of that the best price and quality service is assured at all times. I want my business to stand out from the competition. I didn’t start my business because I was looking for a job, otherwise I would have bought a franchise or become a locksmith. I’m passionate about the key cutting trade and exemplary shoe repairs, and you will always get the very best deal when you deal with me.
You can even connect with me via our Facebook page.
Hi, my name is Neil Burgess and I am the proprietor of Key To Heel My Sole, an independent key cutting and shoe repairs business based on the ground level in The Strand Shopping Centre in Coolangatta on the Gold Coast. It’s a beautiful location for our business, with the centre directly across the road from picturesque Coolangatta Beach.
With more than 16 years’ experience in the key cutting industry it has always been my aim to provide a more personalised service than what you may get from the franchises or a locksmith. On top of that, being an independent operator there are no franchise fees to pay. Rather than just pocketing the extra profit I would rather pass the savings onto you, the customer, establishing customer loyalty and repeat business, which is really at the core of my business model. A fair price for a quality key cutting service is what I believe in.
